Refund Policy

Effective 19th November 2007

rev. 2011-12-22.0.1

 

As per the EC Distance Selling Directive, a cooling off period of 7 days is permitted on all applicable* purchases from this website. If you are not entirely satisfied with your purchase for any reason, we will refund the full amount of your purchase - contact us using the contact details below.

The EC Distance Selling Directive

The Consumer Protection (Distance Selling) Regulations 2000 implement Directive 97/7/EC on the protection of consumers in respect of distance contracts.

*Please note: Section 13.(1), parts (a) and (c) of the regulations apply to the supply of services, and the supply of goods made to the consumer's specifications or clearly personalised. The right to cancel a purchase made on this website does not therefore apply to programs or scripts made to order, or to the supply of services.